> For the complete documentation index, see [llms.txt](https://pmse.gitbook.io/pmse-dhdk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://pmse.gitbook.io/pmse-dhdk/sources/bibliography.md).

# Bibliography

* Project Management Institute (PMI). (2021). *A guide to the project management body of knowledge (PMBOK guide)* (7th ed.). Pennsylvania: Project Management Institute.
* Hughes, B., & Cotterell, M. (2009). *Software project management* (5th ed.). New York: McGraw Hill.
* Sommerville, I. (2017). *Software engineering* (10th ed.). Boston: Pearson.
* International Organization for Standardization. (2023). *Systems and software engineering — Systems and software quality requirements and evaluation (SQuaRE) — System and software quality models* (ISO/IEC 25010:2023). Retrieved from <http://www.iso25000.it/styled-8/>
* Jaafari, A. (2001). Management of risks, uncertainties and opportunities on projects: Time for a fundamental shift. *International Journal of Project Management, 19*(2), 89–101. <https://doi.org/10.1016/S0263-7863(99)00047-2>
* Rad, P. F. (2002). *Project estimating and cost management.* Vienna, VA: Management Concepts.
* Pandya, K., & Holia, M. (2023). Automating customer service using LangChain: Building custom open-source GPT chatbot for organizations. In *Proceedings of the 3rd International Conference on Women in Science & Technology Creating Sustainable Career*.
* Farinetti, L., & Canale, L. (2024). Chatbot development using LangChain: A case study to foster creativity and critical thinking. In *ITiCSE 2024: Proceedings of the 2024 on Innovation and Technology in Computer Science Education* (Vol. 1).
* Auffarth, B. (2023). *Generative AI with LangChain: Build large language model (LLM) apps with Python, ChatGPT, and other LLMs.* Birmingham, UK: Packt Publishing Ltd.

Guidelines for Managing Projects. Department for Business, Enterprise & Regulatory Reform. 2007.\
<https://webarchive.nationalarchives.gov.uk/ukgwa/20090609003228/http://www.berr.gov.uk/files/file40647.pdf>


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